Digital Community Associate
About Us:
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
Digital Community Associate
Department: PR & Communities
Reports to: PR & Communities Lead
Role Overview
We are hiring a Digital Community Associate to manage and grow ACE’s diaspora communities across key remittance corridors. The role will focus on digital engagement, sentiment management, and execution of community events in both sending and receiving markets.
Key Responsibilities
Manage and moderate digital communities (Facebook groups, WhatsApp, etc.)
Execute digital engagement campaigns across priority corridors
Plan and coordinate community events and activations in sending and receiving markets
Work closely with local partners and corridor teams for event execution
Monitor customer sentiment and provide insights to PR, marketing, and product teams
Track engagement, growth, and event performance KPIs
Requirements
1–3 years of experience in community management or activations
Experience in fintech, remittance, or diaspora engagement preferred
Strong coordination and stakeholder management skills
Willingness to travel for corridor events if required
ACE Money Transfer: https://acemoneytransfer.com/company-profile