WHO WE ARE?

ACE Money Transfer Limited is a UK-based multinational company with its headquarters in Manchester, United Kingdom. The company is an online remittance service provider for customers from the UK, Canada, Australia, and the European Union, including Switzerland.

ACE Money Transfer Limited is part of the ACE group of companies, which has a diversified portfolio including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.

WHAT DO WE OFFER?

At ACE, we offer a variety of perks and benefits you won't find anywhere else.

Five (5) days working - Saturday & Sunday OFF (All ACE Money Transfer offices accross the globe)
Free Food Facility (Liaison Office - Kharian, Pakistan only)
Free official transport (Liaison Office - Kharian, Pakistan only)
Free Hostel/Executive Accommodation (Liaison Office - Kharian, Pakistan only)
Provident Fund (ACE all Pakistan Offices only)
Festival Bonus (ACE all Pakistan Offices only)
Yearly Umrah Lucky Draws (ACE all Pakistan Offices only)
Interest-Free Loans (ACE all Pakistan Offices only)
Advance salary facilitation (ACE all Pakistan Offices only)
Overtime (All ACE Offices across the Globe, as per policy)
Medical and Life Coverage (ACE all Pakistan Offices only)
Health Insurance (Overseas Offices)
Pension contributions (UK, Ireland, and Australia)
EOBI & PESSI (ACE all Pakistan Offices)
Night Shift Allowance (ACE all Pakistan Offices)
Annual Leaves (All ACE Offices across the Globe, as per policy)
Sick and Casual Leaves (ACE all Pakistan Offices)
Wedding Leaves (ACE all Pakistan Offices)
Umrah and Hajj Leaves (ACE all Pakistan Offices)
Bereavement Leaves (All ACE Offices across the Globe, as per policy)

ACE Group has a strong culture of respect, knowledge sharing, innovation, and out-of-the-box thinking, as well as diversity and inclusion.

Empowering Dreams, Enabling Success.

Join ACE

Thanks for visiting the Career Page of ACE Money Transfer Limited. Please review our open positions and apply for jobs matching your qualifications and experience.

First Impressions Officer (Female) - ACE Properties

Sarai Alamgir, Pakistan

Full Time

Admin - ACE Properties Dream City

Entry Level

ACE Properties is a Real Estate subsidiary of ACE Group for Companies, an ACE group of companies having a diversified portfolio including, Digital remittance services in more than 100+ countries, digital wallet services in the UK, and real estate projects, web-based News Channel, advertising businesses, and software solutions in Pakistan. ACE Properties

Active Projects: Canal City Sarai Alamgir, Dream City Kharian & ACE Shopping Park Kharian

The basic purpose of the First Impression Officer will be to facilitate walk-in guests at the reception in a pleasant manner through attentive listening and a problem-solving attitude. Talking and making calls to relevant individuals using the IP system, and also providing a range of administrative and clerical duties

Job Responsibilities:

Greeting and welcoming visitors and directing them appropriately.
Communicating with relevant departments like HRD, Sales and Admin etc. regarding the visitor or interviewee
Answering queries of the visitors, if any information is required or contact the relevant department for further information.
Maintain visitor's log
Issuance of Visitors' badges to interviewees and other visitors.
Receiving and sorting daily couriers and issuance in relevant departments and maintaining a log of the same.
Daily verify that all lines are working properly and telephone devices are functional
Answers incoming calls and route to relevant departments if required.
Focus on attentive listening and problem-solving.
Provides information obtained from a variety of sources to field questions from a caller regarding departments, phone numbers, operational hours, etc.
Updates and maintains a personal copy of the company telephone directory and other resources to ensure accurate dispensing of information.
Guide staff about routine questions regarding IP dialing and train where the particular staff need guidance about how to operate.
Facilitate call making and prepare a log of the same.
Reports telephone/internet issues to the NSS department for immediate assistance.
Arrange to call back on the specified time if requested/promised.
Maintain meetings logs as per the meeting room reservations.
Highlight all issues related to calls to concerned officials to resolve the matter and facilitate customers to the fullest.
Arrange meetings of directors with managers and respective staff as requested.
Keep looking forward to enhancing the knowledge base by working on communication skills and language accents.
Act as a custodian of all mobile numbers and relevant data in possession.
Keep records of calls placed and received
Perform typing, proofreading, data entry, tasks etc.
Set up conference calls in different locations and time zones
Assist the monitoring section in CCTV review for assigned tasks.
Perform all other duties as assigned

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Are you able to commute daily or relocate to Sarai Alamgir for this job opportunity ?*

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