Training & Development - Officer

Kharian, Pakistan
Full Time
Human Resources Development
Entry Level

Job Purpose:
The Training & Development officer supports the planning, delivery and evaluation of learning programs across the organization, ensuring employees are equipped with the knowledge, skills and resources to perform effectively while fostering engagement, compliance, and professional growth.

Key Responsibilities:

1. Employee Onboarding & Orientation

  • Facilitate digital onboarding sessions to familiarize new hires with company policies, culture, and operational processes.

  • Support departmental onboarding to ensure new employees understand team goals, responsibilities, and workflows.

  • Conduct orientation programs for employees from other group companies.

2. Learning Management System (LMS) Support

  • Guide employees in navigating and utilizing the LMS for assigned and self-directed training programs.

  • Assist employees in accessing and completing on-demand, self-paced learning modules.

  • Contribute to LMS enhancements, including course structure, features, and usability improvements.

3. Compliance & Policy Training

  • Administer mandatory regulatory, legal, and compliance training to ensure timely completion.

  • Conduct refresher sessions on ACE policies, code of conduct, and internal procedures.

4. Leadership & Development Programs

  • Support structured training programs for current and emerging leaders under managerial guidance.

  • Aid in planning and executing the annual training calendar across departments.

5. Training Delivery

  • Assist in delivering indoor (in-person) and outdoor (field or external) training sessions covering functional, soft skills, and compliance topics.

  • Support creation of instructional materials, including presentations, manuals, and employee guides.

  • Maintain and update Quick Reference Cards (QRCs) and other accessible learning resources.

6. Reporting, Feedback & Evaluation

  • Track training participation, completion, and feedback for managerial review.

  • Collect and report on training effectiveness and impact.

  • Support follow-up activities to ensure skills are applied and competencies improved.

7. Coordination & Engagement

  • Collaborate with HR, Admin, and department heads for smooth scheduling and logistics of training sessions.

  • Assist in organizing employee engagement activities, such as team-building and knowledge-sharing workshops.

Qualifications & Skills:

  • Bachelor’s degree in HR, Business Administration, Education, or related field.

  • Strong organizational and coordination skills with attention to detail.

  • Proficient in LMS platforms, Microsoft Office, and virtual training tools.

  • Excellent communication, facilitation, and interpersonal skills.

  • Ability to manage multiple training programs simultaneously and work collaboratively across departments.

    ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile

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