Assistant Manager - Employee Experience

• Design and implement employee engagement activities, including surveys, focus groups, and team-building events.
• Analyze employee feedback and develop action plans to address concerns and improve morale.
• Track and monitor employee retention rates and identify patterns to enhance retention strategies.

• Oversee and enhance the onboarding process to ensure a seamless integration of new hires into the company culture.
• Conduct regular orientation sessions and gather feedback to improve the onboarding journey.

• Promote the company’s core values and ensure they are reflected in policies and practices.
• Develop and manage internal communication channels to keep employees informed and engaged.

• Collaborate with cross-functional teams to implement wellness programs, including mental health support and work-life balance initiatives.
• Act as a point of contact for employees seeking guidance on workplace challenges and ensure a supportive work environment.

• Assist in developing performance recognition frameworks that acknowledge and reward exceptional contributions.
• Collaborate with the performance management team to align employee experiences with individual and organizational goals.

6. Total Rewards Program

• Support the design, implementation, and communication of competitive Total Rewards programs, including compensation, benefits, and incentives.
• Conduct market research and benchmarking to ensure rewards packages remain competitive within the industry.
• Analyze data and metrics to assess the effectiveness of rewards programs and suggest improvements.
• Collaborate with payroll, finance, and external vendors to ensure accurate and timely delivery of benefits and incentives.
• Educate employees on available rewards and benefits through effective communication strategies and training sessions.

• Ensure employee-centric policies are in place and regularly updated.
• Work with legal and compliance teams to maintain adherence to labor laws and regulatory standards.

• Monitor key employee experience metrics and prepare reports for senior management.
• Use data to identify trends and propose actionable improvements.

• Bachelor’s degree in Human Resources, Business Administration or related field. Master’s degree is a plus.

• 4 to 5 years of experience in HR operations, employee engagement, or related roles, preferably in the Fintech or financial services.
• Demonstrated success in designing and implementing employee experience initiatives.

• Strong interpersonal and communication skills.
• Proficiency in HR tools and systems (e.g., HRIS, ATS).
• Analytical mindset with the ability to interpret data and suggest improvements.
• Creative problem-solving and conflict-resolution skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).