Manager - Payout Partnerships - India

Remote
Contracted
Relationship & Development
Manager/Supervisor
Who we are:

ACE Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. ACE Money Transfer is an online remittance services provider from UK, Europe, Canada, & Australia. ACE Money Transfer is a part of ACE Group of companies, which has a diversified portfolio including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.

Job Description: 

Position: Manager – Partner Relations (Payouts)

Type: 1-Year Contract Leading to Infinite Contract (Remote / Work from Home)

Location: India

Reports to: Executive Head - Business


Key Responsibilities:


Partner Collaboration & Relationship Management
 
  • Collaborate with payout partners to enhance service delivery and ensure pricing competitiveness.
     
  • Focus on partner satisfaction and foster long-term collaborative relationships.
     
  • Negotiate favourable terms to expand payout networks and enhance market penetration through new partnerships, products, or services based on market analysis.

Cross-Functional Coordination
 
  • Work closely with cross-functional teams to optimize services and promptly resolve partner issues.
     
  • Collaborate with internal and external stakeholders to design and execute campaigns that increase customer engagement and support growth initiatives.
     
  • Monitor service delivery and address operational challenges efficiently.

Strategy & Market Analysis
 
  • Analyse market trends to identify opportunities and develop innovative business/product/service strategies.
     
  • Monitor the competitive landscape and propose solutions to maintain a competitive edge.

Campaign Management & Evaluation
 
  • Oversee the execution of campaigns (in coordination with marketing/partners) to boost growth initiatives to enhance customer engagement.
     
  • Evaluate the performance of campaigns, generating insights to optimize strategies for future campaigns.
     
Reporting & Performance Monitoring
 
  • Manage operational escalations and implement measures to improve partner's service performance.
     
  • Prepare comprehensive monthly performance reports, summarizing key metrics and improvement opportunities.

Educational Background
 
  • Minimum Bachelor's degree in Business Administration, or a related field.

Qualifications & Skills:
 
  • Proven experience in partner management, service optimization, and campaign execution.
     
  • Strong analytical skills to assess market trends and evaluate performance metrics.
     
  • Excellent negotiation and communication skills for fostering partnerships and resolving conflicts.
     
  • Ability to collaborate with cross-functional teams and manage multiple projects simultaneously.
    Detail-oriented with the ability to develop and present actionable performance reports.

ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile
 
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