WHO WE ARE?

ACE Money Transfer is a UK-based multinational company with its headquarters in Manchester, United Kingdom. The company is an online remittance service provider for customers from the UK, Canada, Australia, and the European Union, including Switzerland.

ACE Money Transfer is part of the ACE group of companies, which has a diversified portfolio including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.

WHAT DO WE OFFER?

At ACE, we offer a variety of perks and benefits you won't find anywhere else.

Five (5) days working - Saturday & Sunday OFF (All ACE Money Transfer offices accross the globe)
Free Food Facility (Liaison Office - Kharian, Pakistan only)
Free official transport (Liaison Office - Kharian, Pakistan only)
Free Hostel/Executive Accommodation (Liaison Office - Kharian, Pakistan only)
Provident Fund (ACE all Pakistan Offices only)
Vehicle entitlements for Managers and above (ACE all Pakistan Offices only)
Fuel entitlements and allowances (ACE all Pakistan Offices only)
Festival Bonus (ACE all Pakistan Offices only)
Yearly Umrah Lucky Draws (ACE all Pakistan Offices only)
Interest Free Loans (ACE all Pakistan Offices only)
Advance salary facilitation (ACE all Pakistan Offices only)
Overtime (All ACE Offices accross the Globe, as per policy)
Medical and Life Coverage (ACE all Pakistan Offices only)
Health Insurance (Overseas Offices)
Pension contributions (UK, Ireland and Australia)
EOBI & PESSI (ACE all Pakistan Offices)
Night Shift Allowance (ACE all Pakistan Offices)
Annual Leaves (All ACE Offices accross the Globe, as per policy)
Sick and Casual Leaves (ACE all Pakistan Offices)
Wedding Leaves (ACE all Pakistan Offices)
Umrah and Hajj Leaves (ACE all Pakistan Offices)
Bereavement Leaves (All ACE Offices accross the Globe, as per policy)

ACE Group has a strong culture of respect, knowledge sharing, innovation, and out-of-the-box thinking, as well as diversity and inclusion.

Empowering Dreams, Enabling Success.

Join ACE

Thanks for visiting the Career Page of ACE Money Transfer. Please review our open positions and apply for jobs matching your qualifications and experience.

Cross Border Payments Executive

Lahore, Punjab, Pakistan

Full Time

Relationship & Development

Mid Level

Who we are

ACE Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. The company is an online remittance service provider for customers out of the UK, Canada, Australia, and the European Union, including Switzerland. The company is a parent company in a group of companies with a diversified portfolio including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.

Job Summary:

The Cross Border Payments Executive will hold a key role regarding our company’s existing Payout -Side partners, which could include Banks and MSBs. The Cross Border Payments Executive main role will be to support the following: Lead Generation, Research and Analysis, Strategic Initiatives, day-to-day escalations, and Dealing with existing partner-related matters. This role is critical in maintaining quality relationships with our partners and maximizing our collaborations to their full potential.

Key Responsibilities:
1. Partner Relationship Management

Address day-to-day inquiries and resolve escalations from Banks and Money Service Providers (MSBs).
Address day-to-day from internal stakeholders pertaining to our numerous partners.
Build and sustain high-quality, collaborative relationships with existing partners to foster trust and loyalty.
Serve as the main point of contact for partners, ensuring a seamless flow of communication and rapid issue resolution.

2. Lead Generation & Strategic Research

Conduct research to identify lead generation opportunities within the existing partner ecosystem.
Analyse industry trends, competitive landscape, and partner needs to inform strategic initiatives.
Gather and interpret data to support targeted relationship strategies and recommend growth opportunities.

3. Strategic Initiatives & Growth Support

Collaborate with internal teams to identify and execute initiatives that expand and strengthen partner relationships.
Participate in and contribute to strategic initiatives that align with the company's partnership goals.
Work with partners to maximize the potential of existing collaborations through tailored solutions and proactive engagement.

4. Reporting & Process Improvement

Monitor Partner KPIs and report on partnership performance metrics, identifying trends, challenges, and opportunities.
Provide insights and recommendations to enhance processes and optimize the partner relationship experience.
Maintain detailed records of partner engagements, ensuring alignment with internal standards and objectives.

https://acemoneytransfer.com/company-profile

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