About Us:
ACE Money Transfer is a UK-based company headquartered in Manchester, United Kingdom. The company is an online remittance service provider for customers in the UK, Canada, Australia, and the European Union, including Switzerland. The company is a parent company in a group of companies with a diversified portfolio, including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.

About the Role:

We are seeking a motivated and detail-oriented Technical Writer Interns to support our engineering and product teams by creating, maintaining, and improving technical documentation. This internship provides an opportunity to gain hands-on experience working with software development teams and learning how technical information is structured, documented, and communicated.

The ideal candidate is eager to learn, has strong writing skills, and can collaborate with engineers, DevOps teams, and product stakeholders to transform complex technical concepts into clear, organized documentation.

Key Responsibilities

• Assist in creating and maintaining Software Requirements Specifications (SRS) and Business Requirements Documents (BRDs).
• Support the preparation and updating of API documentation using OpenAPI/Swagger specifications.
• Help create and maintain Configuration Documents for Infrastructure and DevOps teams.
• Assist with documenting Incident Reports and Root Cause Analysis (RCA) reports.
• Support the development and maintenance of Data Dictionaries for product databases.
• Contribute to Software Design Documents (SDDs) and technical documentation.
• Maintain Release Notes, feature documentation, and product updates.
• Review existing documentation and help ensure accuracy, consistency, and completeness.
• Collaborate with engineers, developers, and DevOps team members to gather technical information.
• Assist in improving documentation templates, processes, and best practices.

Required Qualifications

• Currently pursuing or recently completed a degree in Computer Science, Software Engineering, Information Technology, Technical Communication, or a related field.
• Strong written and verbal communication skills.
• Interest in software development, engineering processes, and technical documentation.
• Ability to understand and simplify technical concepts.
• Strong attention to detail and willingness to learn.
• Ability to work collaboratively with cross-functional teams.

Preferred Qualifications

• Basic understanding of software development lifecycle (SDLC).
• Familiarity with APIs, databases, or cloud/infrastructure concepts.
• Experience with documentation tools such as Confluence, Jira, Markdown, Git, or Swagger/OpenAPI.
• Basic knowledge of software requirements and technical documentation practices.
• Previous experience with technical writing, documentation, blogging, or research projects.

Skills & Competencies

• Technical writing and editing
• Research and information gathering
• Documentation organization and management
• Attention to detail
• Collaboration and communication
• Ability to learn technical concepts quickly
• Problem-solving mindset

ACE Money Transfer profile: https://acemoneytransfer.com/company-profile